
You have moved in into a new home and need to install a new AC system probably because the other one is either too old or broken down. Whatever your situation, you need to hire the right guy for the job. It is easy to find a team that could cost you both a fortune and your precious time. Making such a grievous mistake is not something you can risk. Here are some useful items you should include in your checklist when considering an aircon service company:
Reputation
This should be the first thing to look at when you are looking for an aircon specialist. A reputable company in your neighborhood or vicinity is definitely known by most people because it has been in existence for a number of years. If you are looking for a company, your neighbors will definitely recommend you to a company that they have hired before and were content with the service. A reputable company has many reviews because it is efficient and reliable. Do not settle for less.
Professionalism
All services offered are expected to be highly professional. Imagine calling in a service provider to enquire about their maintenance services only for them to respond a day or two after. Can you put up with that? Certainly not, thus you need to find a provider who is efficient, reliable and timely in response. When searching for an aircon company, find out if they readily answer your queries when you call their help desk, or when you contract them via email or social media. Enquire if the company will send down a tech to conduct prior assessment before the fixing day. Most importantly, the company should be ready to sign a binding contract.
Customer reviews
You can never tell how good a company is because you haven’t hired them yet. That is why it is important to read about what their customers say about them. Why wait to get a bad experience while you can read customer reviews and testimonials? Visit a company’s website and get to know how the experiences of other clients were. You can tell what services the company offers through what people say and what they recommend. This way, you can make an informed decision on whether to hire the company.
Work experience
During your online visit to the website, ensure to visit the ‘about us’ section and learn how experienced and skilled their technicians are. This information is important in giving you an idea of who will be working on your AC. Companies that have wide scale experience on either commercial or home services are better than newbies who cannot showcase their work. Choose a company with long term experience on this work.
Once you have checked out for these specifications, here is a bonus tip:
Price quotation
Well…this should have come first but it is preserved last to ensure you remember to do this. When you hire a company for aircon installation in Singapore, ask for a price quotation. You do not want surprises, do you? Of course not, you need to know how much you will be expected to pay at the end of the service. Nobody wants to see some unplanned add-ons at the end of the installation. Plan ahead and ask for their quotation.